Privacy Policy

At Simone Miranda Virtual Assistance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our virtual assistance services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, mailing address
     

  • Business Information: Company name, project details, and related documents
     

  • Payment Information: Invoices and payment processing details (handled through third-party processors)
     

  • Communication Records: Emails, messages, and notes from meetings or consultations

2. How We Use Your Information

We use your information to:

  • Provide and manage virtual assistance services
     

  • Communicate with you regarding services, schedules, and updates
     

  • Process payments and send invoices
     

  • Improve our services and client experience
     

  • Comply with legal and tax obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. Your data may be shared with trusted third-party service providers (e.g., payment processors, cloud storage providers) only as necessary to provide our services.

4. Data Security

We take reasonable measures to protect your information, including secure storage and limited access to client data. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Request access to your data
     

  • Ask for corrections or deletion of your information
     

  • Withdraw consent for communications at any time
     

To make a request, email us at simone@smvirtualassistance.com

6. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised "Effective Date."

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.